The UK Advertising Regulator (ASA) reprimanded Karamba Casino. The reason for this was the publication of two articles of irresponsible content and false nature.
An article titled "Tips and Tricks on How to Win at Starburst" was published on the casino's website. The article explained that if you bet less, then the slot machine will pay out less often, while the size of the winnings will be much smaller.
The author goes on to say that you can switch to max bets to start winning. It was meant that in this way it is possible to activate more bonus games and get more payouts. The article also mentioned that playing at less busy times can also yield bigger wins.
The casino published another article "How to choose a slot machine". It also pointed to the possibility of increasing the chances of winning in slots. The ASA considered these articles to be misleading, as they imply that strategies can affect game outcomes. Therefore, the operator was reprimanded.
The administration of the Karamba Casino expressed its regret about what had happened, referring to the mistake of the employees. According to them, the materials did not pass the standard check and were not approved in accordance with standard procedures.
The casino stated that this case was a violation of the internal rules of the casino, which are designed to meet all the requirements of the law. The operator also noted that there were few transitions to the articles and at the moment they have already been deleted. The company will work to ensure that this does not happen again in the future.
This satisfied the ASA, who warned the operator again to comply with the established rules. Note that in Britain it is forbidden to post information that can provoke an irresponsible game.
Conclusion
This is not the first mistake that pops up in the casino. Recently, there was just an amazing case when an online casino mistakenly published its internal documents and manuals, including system logins and passwords for them. The error was discovered by one honest visitor, who immediately reported it to the operator.